Privacy Policy
Effective Date: January 15, 2025 | Last Updated: January 15, 2025
Information We Collect
At cprortcru, we're committed to transparency about what information we collect when you use our spreadsheet financial management services. Here's what we gather and why it matters for your experience:
- Personal identification information including your name, email address, and phone number when you register for an account
- Financial data you input into our spreadsheet tools, including income, expenses, and budget categories
- Usage information such as which features you access most frequently and how you navigate our platform
- Device and browser information to ensure compatibility and security across different systems
- Communication records when you contact our support team or participate in user feedback sessions
We never collect sensitive financial account numbers, passwords to external accounts, or social security numbers. Your banking credentials always remain private.
How We Use Your Information
Your information serves specific purposes that directly benefit your experience with cprortcru's financial management tools. We don't use your data for unrelated commercial purposes.
| Data Type | Primary Use | Retention Period |
|---|---|---|
| Account Information | Service delivery and account management | Duration of active account plus 2 years |
| Financial Entries | Spreadsheet calculations and reporting | Until user deletion or account closure |
| Usage Analytics | Platform improvement and feature development | 18 months in anonymized form |
| Support Communications | Customer service and issue resolution | 3 years for quality assurance |
Data Sharing and Third Parties
We maintain strict control over your personal and financial information. cprortcru doesn't sell your data to marketers or share it with unrelated third parties.
Limited sharing occurs only in these specific circumstances:
- Cloud hosting providers who store your data securely (currently Amazon Web Services with encryption)
- Payment processors for subscription billing (Stripe), who handle only billing information
- Analytics services that receive anonymized usage patterns to help us improve the platform
- Legal compliance when required by valid court orders or regulatory investigations
- Business transfers, where a successor company would assume the same privacy obligations
All third-party services we work with must meet our security standards and sign data processing agreements that limit how they can use your information.
Your Rights and Controls
You maintain significant control over your personal information and how we use it. These rights apply regardless of where you're located, though some may vary based on applicable laws.
Access and Portability: Request a complete copy of your personal data in a commonly used format. We'll provide this within 30 days of verification.
Correction and Updates: Modify your account information directly through your dashboard, or contact us to update information you can't change yourself.
Deletion Rights: Request complete removal of your account and associated data. Note that this action is permanent and cannot be undone.
Communication Preferences: Opt out of non-essential emails while maintaining important account notifications about security or service changes.
To exercise these rights, email us at support@cprortcru.com with your request and account verification information. We respond to all legitimate requests within 30 days.
Security Measures
Protecting your financial information requires multiple layers of security. We've implemented comprehensive safeguards that go beyond basic industry standards.
- End-to-end encryption for all data transmission using TLS 1.3 protocol
- Database encryption at rest with regularly rotated encryption keys
- Two-factor authentication available for all user accounts
- Regular security audits conducted by third-party cybersecurity firms
- Employee background checks and security training for all team members with data access
- Automated monitoring systems that detect unusual access patterns or potential breaches
- Regular backups stored in geographically separate, secure locations
While we maintain robust security measures, we also recommend that you use strong, unique passwords and enable two-factor authentication on your account for additional protection.
International Data Transfers
cprortcru primarily operates within the United States, but our cloud infrastructure may process data across multiple secure locations. When data crosses international boundaries, we ensure adequate protection through approved transfer mechanisms.
For users outside the United States, we rely on Standard Contractual Clauses approved by relevant data protection authorities. These agreements require the same level of data protection regardless of where processing occurs.
Data processing locations are limited to countries with adequate data protection laws or where we have specific contractual protections in place.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and ensure our platform functions properly. Most of these are essential for basic functionality.
Essential Cookies: Required for login, security, and core platform features. These cannot be disabled while using our service.
Analytics Cookies: Help us understand how users interact with different features so we can improve the platform. These are anonymized and can be disabled through your browser settings.
Preference Cookies: Remember your dashboard layout, preferred currency displays, and other customization choices.
You can control most cookies through your browser settings, though disabling essential cookies will limit platform functionality. We don't use cookies for advertising or tracking across other websites.
Changes to This Policy
We update this privacy policy periodically to reflect changes in our practices, legal requirements, or service features. Significant changes will be communicated directly to active users via email.
Minor updates, such as clarifications or formatting improvements, may be posted without individual notification. We recommend reviewing this policy occasionally to stay informed about how we protect your information.
The effective date at the top of this page indicates when changes were last made. Previous versions are available upon request for your reference.
Privacy Questions and Contact
For privacy-related questions, data requests, or concerns about how we handle your information, contact us directly:
Email: support@cprortcru.com
Phone: +1 (608) 535-8080
Mail: Privacy Officer
cprortcru
215 S 5th Ave
West Reading, PA 19611
United States
We respond to privacy inquiries within 48 hours and resolve most requests within 30 days.